Rental Advice: We have created this page as a guide to renting a car with us. This page is detailed on some of the more popular forms of car rental advice, however we have created an in-depth hire car advice pdf document that you can download free here, which includes a more detailed version and we also have a seperate car hire check-list available free here.
What to know before booking: It is very important that you choose the correct vehicle to suit your needs, if you need to know what types of vehicle we have available in a particular area you can check this here. Also ensure that you familiarise yourself with the car rental supplier's terms and conditions (these can be found on step two of the booking process), and try if possible to secure your rental car with a deposit.
Before you travel: You might be surprised to hear of how many times we may forget important things when travelling, and with this in mind it is important that you don't forget the following items: Car rental voucher, driver's licence and International licence (if applicable), if possible the credit card you used when you booked your rental or other credit card with enough available to cover the excess and of course your passport/visa.
Upon arrival at the rental desk: Remember to produce all documents required and inform the car rental clerk of any additional driver's and any extra's that you may have booked. Remember to read fully the car rental agreement and make sure that you fully understand all the insurance details before you leave. Check for any damage to the rental car and take photos as appropriate and inform the car rental clerk of any damage found BEFORE you take posession of the vehicle. Ensure that you have any extra's that you requested and have planned your route, enquire about a map if needed.
Returning the rental vehicle: Check for any damage, take photos and inform the car rental clerk if needed. Ensure the car rental agent signs off the drop off. Make sure you have taken all your belongings with you.
Useful advice: It may seem obvious to us all, but the more we know about the location we are going to, the more prepared we will be! it is therefore a good idea to try and research as much as you can about the location you are going to BEFORE you travel to better prepare yourself upon arrival, knowing things like the rules of the road, local do's and don'ts, attractions to visit, planning your routes beforehand if possible, having a torch handy, a phrase book on the language, and all your documents needed close to hand, with photocopies of your passport (so you don't have to carry round the original with you all the time), having a cellphone are just some of the things that maybe of use to some of you when renting a vehicle.